Privacy Policy – SMS/Text Messaging

Last updated: December 13, 2025

Information We Collect

When you opt in to receive SMS/text messages from [Your Business Name], we may collect:

  • Your mobile phone number

  • Message content and interaction history

  • Opt-in and opt-out timestamps

This information is collected solely for the purpose of providing SMS communications related to our services.

How We Use Your Information

We use your information to:

  • Send transactional and informational text messages

  • Respond to customer inquiries

  • Improve our communication and service delivery

SMS Consent

By providing your phone number and opting in, you consent to receive SMS messages from [Your Business Name].

Message frequency may vary.

Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchase.

Opt-Out Instructions

You may opt out at any time by replying STOP to any message.

For help, reply HELP or contact us at:

πŸ“§ Email: info@ember-cast.com

πŸ“ž Phone: 888-362-3708

Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Your information may only be shared with:

  • Service providers that support our messaging services (such as 800.com)

  • When required by law

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

Data Retention

We retain SMS data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised β€œLast Updated” date.

Contact Us

If you have questions about this Privacy Policy or our SMS practices, contact us at:

Ember-Cast Downspouts

πŸ“§ info@ember-cast.com

πŸ“ž 888- 362-3708

🌐 www.ember-cast.com/privacy-policy